Thank you for taking part in the 2026 LLL Customer Survey.
At LLL, we're committed to helping our customers grow their savings while supporting mission, ministry, education and community impact across Australia.
We're inviting you to share your feedback about your experience with LLL, what matters most to you, and where we can improve. Your insights will help inform future decisions about our products, services, communications and customer experience. Whether you're responding as an individual investor or on behalf of a congregation, school, business or Lutheran organisation, we value your honest feedback.
The survey will take approximately 10-15 minutes to complete.
Thank you for helping us shape the future of LLL through faithful stewardship and service.
Please select 'Next' when you're ready to begin.
Terms and Conditions:
This survey is organised by LLL Australia (Lutheran Laypeople’s League of Australia Ltd) of 175 Archer Street North, Adelaide SA 5006. The survey is open from 14 September to 27 September 2026. The survey is open to current investment holders, loan operators and is not open to LLL employees, Directors, or their immediate family. Only one survey response per person. You can be assured that your responses are completely confidential. You will not be identified as the respondent and all surveys are anonymous.
This research is conducted in collaboration with our external research partner, McCrindle, in accordance with the Commonwealth Government’s Australian Code for the Responsible Conduct of Research.